Many of my clients are working on sophisticated talent management processes. The majority are doing splendid, useful work. However the attitudes and impressions of managers working the systems are equally important. Being able to withhold that instant decision making critique, which in some contexts is so useful, and challenge your own preconceptions are qualities I see the outstanding leaders possess. How many people with gifts of some degree have at work been treated with the distain Susan Boyle received on ‘Britain got talent’ – and how many may well have flourished given a different attitude or a second look from their ‘bosses’ . Systems only do so much….
Enjoy Susan’s moment of triumph and be inspired – and think about who you may have written off!