Many of my clients are working on sophisticated talent management processes. The majority are doing splendid, useful work. However the attitudes and impressions of managers working the systems are equally important. Being able to withhold that instant decision making critique, which in some contexts is so useful, and challenge your own preconceptions are qualities I … Read more

Once again the Apprentice last night brilliantly exhibited leadership styles in action – and the dangers of using an inappropriate style for the person involved and the situation. James’ team had to design and pitch a product relating to the fitness and leisure industry. Ben likes to work out, so was full of enthusiasm for the task and … Read more

Tough times all around. Some participants on a recent programme I was running told stories of a senior manager telling them to stop laughing at the coffee machine — they were there to work — enjoying themselves and laughing are for in their free time. Is that right — especially during times of adversity? Those … Read more